This page describes the lending services available and charges payable from the Porirua Library.
Porirua Library offers a variety of items for borrowing, including books, videos, DVDs, music CDs, posters, puzzles and magazines. Ebooks and downloadable audiobooks can also be borrowed from Epukapuka; login with your library card number.
There are also specialist collections such as Maori and Pacific, Local Heritage, Genealogy, Audio Books, which include digital Playaway packs, and Large Print for visually impaired borrowers.
The number of items you can borrow:
Items can be returned to any of our branch libraries or the main library for no charge. If you have a SMART library card, you can return items to any of the SMART libraries.
The following items incur charges:
We can now accept electronic payment of library fines and charges. You can deposit full or part payments into the bank account below:
Porirua City Council
03 0547 0240008 000
Please ensure your payment includes the phrase library fine and your library card number in the reference details, otherwise we have no way of processing payments correctly.
Contact our Administrations Officer if you have any questions:
telephone (04) 2371533 or email.
The library overdue charges at present are as follows:
Porirua City Council has a Customer Complaints Procedure, and a special form for lodging official complaints.
Examples of possible complaints are:
Use our Online Customer Complaint Form. You can attach photos and files to this form.
If you have any queries, please email us or phone (04) 237 1533.
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